WordPress Emergency Problem Solving

Describe your issue and we will respond to your message within a few hours. We provide technical support for website performance, code, malware, server maintenance, hosting, design, backup, projects testing environment and domain management.

Most often, people turn to us with these problems:

• Website crashes
  Dealing with your website crashing is a headache. It hurts your brand and costs you money. We’ll check what’s wrong, do a quick fix, and figure out a long-term solution together.
• Malware attacks
  Malware and bots can mess up your website’s safety. We’ll patch up security holes and suggest ways to keep your site safe for the long haul.
• Slow website
  Not all developers make a WordPress site run fast. We make sure your website is speedy and works like a charm for your visitors.
• Non-functioning essential features
  If your important website features aren’t working, it’s a pain. We’ll find the issues, fix them up, and make sure everything runs smoothly for your users.

We will help to fix any problem of your WordPress website or e-commerce (WooCommerce) project.

Long-term Strategy Planning:

• Detailed reporting on the root cause of the problem.
• Recommendations for long-term solutions to prevent future incidents.
• Implementation of long-term fixes with a focus on stability and performance.

Warranty and Support

• We provide a 3 month warranty on all long-term solutions implemented.
• Post-resolution support for any follow-up queries or concerns.

Step-by-Step Process

1. Contact Us: Reach out with a description of your issue via contact form below / email / instant messenger.
2. Initial Assessment and Rapid Response: Within a couple of hours, our team assesses the issue and communicates the immediate action plan and approx. time and price.
3. Commitment: We send an initial invoice.
4. Implementation of Quick Fixes: We implement temporary solutions to get your site running.
5. Long-term Solution Development: After the immediate fix, we delve into creating and implementing a robust long-term solution.
6. Reporting and Recommendations: Receive a comprehensive report detailing the problem, the implemented solution, and future prevention strategies.
7. Final Invoice: Upon completion of all services, we issue the final invoice, summarizing the detailed breakdown of the provided solutions and services.
8. Warranty Activation: The warranty on long-term solutions begins upon implementation.